More cushioning and softer landing.
On Running Cloudsurfer Max helps you to go further in comfort. It offers a nice balance of soft underfoot cushioning and stability all wrapped in a streamlined design.
If you found the Cloudeclipse or Cloudmonster cushioning too firm, then the Cloudsurfer Max is for you. It doesn't have the stiff Speedboard, and focuses entirely on comfort, featuring a thick stack, mesh upper, and soft foam that won’t get in the way. Despite the higher, softer midsole, the foam wraps your foot to provide stability.
The Cloudsurfer Max a great option for everyday easy runs, recovery jogs, and long runs, offering a cushioned feel without an overly high stack or a stiff Speedboard plate. Also suitable as a cushioned everyday shoe for active lifestyle or travelling.
UPPER
- Soft knitted tongue for comfort and lock-in
- Lightweight and breathable mesh upper
- Next-generation eyestays for comfort
MIDSOLE
- Double layer of CloudTec Phase® for a soft and smooth ride
- Helion™ superfoam for maximum cushioning
- Impact-absorbing midsole adds to effortless feel
OUTSOLE
- Rubber pads on the outsole for grip
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange.
Replacements and refunds
You can ask for a replacement or refund if the problem with the product is major.
Replaced products must be of an identical type to the product originally supplied. Refunds should be the same amount you have already paid, provided in the same form as your original payment.
Blue Mountains Running Company may take into account how much time has passed since you bought the product considering the following factors:
- type of product
- how a consumer is likely to use the product
- the length of time for which it is reasonable for the product to be used
- the amount of use it could reasonably be expected to tolerate before the failure becomes noticeable.
For a major problem with services you can cancel the contract and obtain a refund or seek compensation for the drop in value of your services provided compared to the price paid.
What is a major problem?
A product or good has a major problem when:
- it has a problem that would have stopped someone from buying it if they’d known about it
- it is unsafe
- it is significantly different from the sample or description
- it doesn’t do what Blue Mountains Running Company said it would, or what you asked for and can’t easily be fixed.
A service has a major problem when:
- it has a problem that would have stopped someone from buying it if they’d known about it
- it is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time
- it does not meet the specific purpose you asked for and cannot easily be fixed within a reasonable time
- it creates an unsafe situation.
Returning the product
You are entitled to return a product if you believe that there is a problem. You are generally responsible for returning the product if it can be posted or easily returned. You are entitled to recover reasonable postage or transportation costs from Blue Mountains Running co if the product is confirmed to have a problem, so keep your receipts.
When a product is too large, too heavy or too difficult to remove, Blue Mountains Running Company is responsible for paying the shipping costs or collecting the product within a reasonable time of being notified of the problem.
You do not have to return products in the original packaging in order to get a refund.
If the product is found not to have a problem, you may be required to pay the transport or inspection costs. An estimate of these costs should be provided to you before the product is collected, and the costs must not be inflated in an attempt to deter you from pursuing your claims.
